Frequently Asked Questions

We are a Glasgow based software development company with over 26 years’ experience in digital transformation.

We create custom software, apps and AI solutions as well as performing cloud migrations. You can learn more about the work we have completed on our Case Studies page.

We are well versed in Agile project management and will regularly update you on progress and designs for feedback. We start with a discovery phase to dig into exactly what you are looking for before development starts. Find out more about our discovery packages here.

Our agile approach to projects means that you are involved throughout the project and can give feedback throughout the process. We also have quality accreditations in ISO9001 and ISO27001 which are externally audited and verified annually.

Here at Pulsion Technology, we put our clients’ needs at the forefront of every decision, including the technological advancement required and their preferred ways of working. We recognise our services must be applied differently to all projects, and with that, we have become completely accustomed to adapting our approach to best suit our clients. We make it a priority to grant flexibility and control over the level of service to deliver the agreement, ensuring client satisfaction whilst generating real results.

Yes, where appropriate.

All of our developers are UK based, primarily in Glasgow. We have a work from anywhere approach to allow our developers the greatest flexibility of working from home or in our office.

Your project will have a dedicated project manager and a team of developers based on your project and their expertise.

We have an experienced team of developers with a wide range of skills. These include:

• .Net
• AWS technologies (Lambda, API Gateway, Cognito, DynamoDB, Athena,S3, EC2, etc.)
• Azure Functions
• Bash
• Blob Storage
• C#
• Cloud Hosting (AWS, Azure)
• CSS
• Git
• JavaScript
• Jira
• Linux
• MongoDB
• MySQL
• Node.JS
• PHP
• PowerBI
• Powershell
• Python
• React
• React Native
• Serverless
• SQL Server
• Terraform
• TypeScript
• WordPress

We are also an AWS partner and a Microsoft Gold partner.

We work with clients in the UK and internationally across the public, private and third sectors. Through our ability to understand our client’s position, scope out detailed roadmaps in collaboration, and deliver innovative digital transformations – these relationships have progressed into long-lasting trusted partnerships. You can learn more about our clients on our Case Studies page and Our Clients page.

We can create a wide variety of digital transformation solutions. Our services include custom software development, cloud migration, app development, AI and machine learning, user experience and user interface design and web design and development.

Custom software development is creating software for the use of a specific user. The requirements of the user are gathered, and a project put together to create the custom software. The alternative is off-the-shelf software which is developed for anyone to use and is not created specifically for any one user’s needs. You can read more in our Blog.

Digital transformation can take many forms and the needs will vary between businesses. For some, digital transformation may involve moving their on-premises systems to a cloud platform. Others will improve the efficiency of their operations by upgrading their current IT systems or creation of a dedicated custom software system. Learn more in our Blog.

AWS is Amazon Web Services. It is a range of Cloud products including data storage, website hosting and machine learning. This Blog has a lot more information on AWS.

An AWS partner is a member of the AWS partner network (also sometimes referred to as APN). To be a member of the network you have to earn endorsements from AWS after meeting certain criteria.

Microsoft has two levels of partner: Silver and Gold. A Gold Partner has demonstrated their commitment to excellence in Microsoft technologies. A member must meet requirements set by Microsoft to become a Gold Partner.

It’s not possible to say how long your project will take without knowing what your project is. Contact us about your project and we can work with you to develop a project plan with time and cost estimates.

These can vary depending on our work in progress at the time. After we have undertaken a discovery with you and developed a project plan we can start organising resources to set out the project timeline. Our average lead time is 4-6 weeks.

We can work with you in discovery to determine the appropriate solution for your requirements. To get a head start in discussions, it is helpful if you have identified your pain points, had discussions with stakeholders and considered what you would like your solution to achieve.

This is entirely dependent on your project. After undertaking a discovery, we will create a project plan and project estimates. The cost and pricing model will be presented and discussed with you. You can then sign off on this before development begins.

Following the discovery phase, we create a thorough requirements document that lists all aspects of your system. Developers then estimate the time it will take to complete each task based on their experience. From this estimate we calculate the project costs.

Contact us here and we will be in touch to discuss your project need.

Any setbacks are communicated to the client. We believe that it is important to be transparent and that clients understand the status of their project.

Any changes will need to be requested. We try to accommodate changes depending on what the change is and the stage of the project. Changes may incur additional charges which would be outlined and agreed to by the client before Implementing the change request.

The intellectual property rights of the solution pass to the client once the project is complete. We may use some of our own pre-existing components to deliver your solution. We will grant clients non-exclusive, non-transferable, irrevocable, worldwide source code licence to use these components.